Job Description

IT Support Technician (Fixed-Term Contract)

Location: Gloucester (Office-Based)

Contract: Fixed-Term Contract (2–3 Months)

Day Rate: £200 per day (Inside IR35)

Hours: Full-Time, Monday to Friday

About the Opportunity:

Our client, a well-established organisation, is looking for an IT Support Technician to join their IT team on a short-term fixed-term contract to support a number of business-critical projects.

This is an excellent opportunity for an experienced IT support professional with strong Microsoft administration skills to join a busy and collaborative environment. You'll play a key role in supporting user administration, Microsoft 365 services and project-based IT activities during an important period of change.

The role would suit someone who enjoys working in a structured environment, has excellent attention to detail and can quickly become productive with minimal supervision.

Key Responsibilities:

Create, modify and remove user accounts within Active Directory and Microsoft Entra ID

Administer Microsoft 365 user accounts and licensing

Manage Exchange Online mailboxes, shared mailboxes and distribution groups

Maintain mailbox permissions and user access controls

Support the delivery of IT projects and business change initiatives

Ensure IT administration tasks are completed accurately and efficiently

Maintain and update technical documentation

Follow established IT processes and procedures to ensure consistency and compliance

Skills & Experience:

Essential

Previous experience administering Active Directory and Microsoft Entra ID

Experience managing user accounts, groups and permissions

Strong knowledge of Microsoft 365 administration

Experience supporting Exchange Online environments

Familiarity with shared mailboxes, distribution lists and mailbox permissions

Excellent organisational skills and attention to detail

Ability to manage multiple priorities effectively

Strong communication and customer service skills

Desirable

Experience with Microsoft Dynamics 365 Business Central

Previous involvement in IT project work

Experience supporting users within a multi-site environment

Understanding of retail or customer-focused business operations

What We're Looking For:

We're looking for someone who can hit the ground running and quickly become a valuable member of the team.

The successful candidate will be:

Proactive and self-motivated

Highly organised and detail-oriented

Comfortable working independently

Adaptable and able to manage changing priorities

Focused on delivering high-quality support and administration

Why Apply?

Opportunity to contribute to business-critical IT projects

Work with modern Microsoft cloud technologies

Gain valuable project and administration experience

Join a supportive and collaborative IT team

Immediate impact role with varied responsibilities



If you're an experienced IT Support Technician with strong Microsoft administration skills and are available for a short-term contract opportunity, we'd love to hear from you