Job Description

Housing Solutions Officer

North London | Hybrid

Rate: £28.30 per hour

Pay type: Umbrella

Inside IR35

Working Hours: 35 hours per week, 9am-5pm

You will ensure that the private rented sector meets residents' needs and manage Temporary Accommodation and Private Rented Housing Services, including the procurement, allocation, and management of nearly 4,000 homes.

You will proactively help residents find housing solutions, supporting them to move from temporary accommodation into private rented housing. You will also ensure that temporary accommodation is maintained to required standards and work collaboratively to address tenancy-related issues.

What you will do as a Housing Solutions Officer

·Manage tenancy and property issues, including repairs, complaints, and tenancy disputes

·Support residents in temporary accommodation with housing advice and problem-solving

·Proactively assist households to move into private rented housing

·Ensure temporary accommodation properties meet required standards

·Work in partnership with internal teams and external agencies to resolve tenancy issues

·Maintain accurate records and provide timely updates on case progress

What you will need as a Housing Solutions Officer

·Experience in homelessness, housing management, or a strong working knowledge of housing law and homelessness legislation

·Excellent written and verbal communication skills

·Strong IT skills and ability to work autonomously while contributing to a team

·Proactive, ambitious, and able to find creative solutions to local housing challenges

·Commitment to delivering excellent customer service and supporting vulnerable residents

What's on offer

·Competitive hourly rate of £28.30 (umbrella, inside IR35)

·35-hour working week, Monday to Friday, 9am-5pm

·Opportunity to join a supportive housing team in North London

·Chance to make a real impact on residents' housing outcomes

Apply now or contact the consultant to discuss this Housing Solutions Officer opportunity in North London