Job Description

Customer Service Team Leader

£15.38-£16.41 p/hour (£30-32,000 p/annum) DOE

Location: Cardiff (CF15) - free parking onsite / local transport links include easy bus and train stations for non-drivers.

Working week is Monday to Friday.

Hours are (phone number removed)pm / 45 min lunch (37.5 hour working week).

Working pattern: Tuesdays are office based for all staff, with everyone being allocated 1 set day a week WFH +1 extra Friday a month WFH for everyone.

Are you available for immediate work, if so, we have an urgent need to fill a Team Leaders role for our financial services client in Cardiff.

You'll be responsible for pro-actively overseeing the activities of your team of 8, as well as being hands-on within their busy in-bound department.

Ideally, you'll have previous experience from a regulated industry - financial services, insurance, pensions. But if you had a solid background in another call centre environment, we'd like to also consider your experience.

Initially the role is being offered on a temporary contract, whilst a permanent employee is sought - so there is a high possibility of becoming a permanent role for the right individual.

Refer a friend and earn a retail voucher worth up to £500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

KW15674