Job Description

Junior Change and Training Analyst 
Location: Birmingham
Employment Type: Full-time
Pay: £35,000–£58,000 per year
PCD280116

Role Overview
This is a fantastic opportunity for a Junior Change and Training Analyst to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide.
Change and Training Analyst.
UK Remote / Visits to Client Sites as Required.
Permanent - full-time.
Product / Service: Global authority in Enterprise enterprise software vendor Consulting & enterprise software vendor Managed Services.
Values: Clients First, Foresight and Teamwork.

Key Responsibilities
• Delivering high-quality Project Business Change Deliverables including.
• Contribution to Change & Comms Strategy & Plan.
• Change Network Design, set up & or support.
• Change Impact Assessments.
• Track actions arising from Change Impact Assessment.
• User Journey Mapping.
• Business Readiness approach & metrics.
• Tracking business readiness.
• You will also support the Change and Training manager in carrying out the following training activities.
• Training needs analysis.
• Training tool selection and configuration.
• Training Material development.
• Identification and set up of Course facilities.
• Course timetable, scheduling & invites.
• Strong interpersonal and communication skills.
• Able to coach & help others to help themselves.
• Good written and spoken English.
• Ability to quickly see through business processes, interdependencies & cross-country and functional perspective.
• Effective listener, empathic, positive email and calendar software, embraces change.
• Proactive, confident and tenacious (will follow actions through to a successful conclusion).
• An understanding of Change Management concepts and methodology is desired.
• An understanding of enterprise software vendor is a bonus but not essential.
• Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management.
• Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager.

Skills and Experience
• Candidates must be able to work in the UK without restrictions **.
• An understanding of our technical products including enterprise software vendor is not essential, on the job training is provided **.
• Level: Junior - 2-4 Years Experience.