Job Description

Credit Controller

South Birmingham (Hybrid Working)

6 Month Fixed Term Contract

£28,000 - £32,000

We are recruiting for a Credit Controller to join a growing marketing business based in South Birmingham on an initial 6-month fixed-term contract.

Working as part of a wider finance team, you will manage a ledger of approximately 200 live accounts, alongside supporting the recovery of outstanding balances across a legacy client ledger.

The role will involve:

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Managing a portfolio of approximately 200 live client accounts

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Chasing outstanding debt and negotiating payment arrangements

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Managing a legacy client ledger and resolving outstanding balances

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Investigating account histories before contacting clients

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Resolving account queries and disputes

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Producing reports and analysing data using Excel, including Pivot Tables and VLOOKUPs

Ideally you will:

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Have previous experience within Credit Control, Collections or Accounts Receivable

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Demonstrate excellent communication skills and empathy when dealing with clients

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Possess strong problem-solving and investigative skills

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Be confident handling complex client conversations and resolving disputes

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Have good Excel skills, including Pivot Tables and VLOOKUPs

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Be organised and able to manage a busy workload

In return you will:

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Join a supportive finance team

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Benefit from hybrid working

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Gain exposure to complex account management and problem solving

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Work within a growing and fast-paced business

This is an excellent opportunity for an experienced Credit Controller looking for a varied role that combines credit control, investigation and relationship management