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Company Name : MMP Consultancy
3127078920
€14.50 - €19.26 Hour
Others
Customer Service/ Call Centre
22-06-2026
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Senior Repairs Planner

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MMP Consultancy are looking to recruit a Senior Repairs Planner to work across several responsive maintenance contracts in Kings Norton.


This is a customer service based role so candidates must be customer focussed, candidates must present excellent communication and people skills.
Responsibilities:

  • Schedule works into diaries for up to 20 operatives daily ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free.
  • Managing 7 Planners
  • Check the system for emergencies and manage within a timely manner to ensure targets are meet
  • Respond to telephone variations by seeking approval from duty surveyor so operatives may continue on the site through to completion
  • Arrange inspections for supervisors
  • Provide a high-quality service to client on a face to face basis
  • Working within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new orders


Experience Required for Planner / Customer Service Advisor:

  • Previous experience of working with a Housing Association / Local Authority or Maintenance Contractor in either a Scheduling or Customer Service capacity
  • Excellent communicator, with strong organisational skills
  • Proficient IT skills including use of Microsoft Excel and Word
  • Proven background in a customer service focused environment
  • Experience of using database systems (Connect / Northgate / DRS)
  • Construction related knowledge
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  • Repairs Maintenance Planner €17.00 - €19.00 Hour
  • Repairs Admin/Planner Crawley €16.00 - €17.00 Hour
  • Repairs Planner €22.01 - €22.01 Hour
  • Repairs Scheduler / Planner Southwark €20.00 - €21.00 Hour
  • Repairs Planner Walton-on-Thames €17.84 - €17.84 Hour
  • Repairs Scheduler / Planner Southwark TBD
  • Repairs Planner Wirral TBD
  • Repairs Planner United Kingdom TBD
  • Planner - Social Housing Repairs and Maintenance €13.00 - €14.42 Hour
  • Senior Planner €450.00 - €500.00 Day
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Sterling House, East Wing, Suit 310E, Langston Road, Loughton, IG10 3TS.

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