Job Description

Are you ready to make a meaningful impact in the utilities industry? Our client is seeking a motivated and enthusiastic Team Support Operations Specialist to join their dynamic team in beautiful Torquay! If you thrive in a collaborative environment and enjoy supporting teams to deliver exceptional service, this role is for you!

Summary:

• Start date: ASAP
• Duration: until September 2026
• Location: Torquay
• Pay Rate: 20.48 per hour
• Hours: 37 per week - Monday to Friday all onsite

Main Responsibilities:

As a Team Support Operations Specialist, you will play a vital role in ensuring the smooth operation of our construction, maintenance, and replacement projects. Your responsibilities will include:

• Coordinating Team Activities: Organise and prepare for construction and maintenance work while ensuring effective team collaboration.
• Managing Network Fault Responses: Lead the team's response to network faults, ensuring swift resolutions to maintain service quality.
• Customer Interaction: Respond to customer inquiries both verbally and in writing, providing outstanding service and support.
• Assisting the Team Manager: Support work programming and assist in various tasks to keep the team on track.
• Data Input: Accurately input data into relevant databases to support our dedicated Field Teams.
• Team Collaboration: Offer assistance to other team members as needed, fostering a supportive and efficient work environment.

Candidate Requirements:
To excel in this role, you should possess the following qualities:

• Effective Communication: Ability to communicate clearly and professionally with customers and team members, representing the organisation positively.
• Reliability & Organisation: Be a dependable team player who is well-organised and can manage tasks efficiently.
• Initiative: Capable of working independently and taking the initiative when required.
• Basic Keyboard Skills: While not mandatory, basic keyboard skills are desirable. Full training on applications used will be provided.

Why Join Us?
This is an exciting opportunity to be part of a dedicated team in a rewarding industry. Not only will you gain valuable experience, but you will also have the chance to progress to a higher salary range as you develop your knowledge, skills, and competencies.

Ready to Make a Difference?
If you are enthusiastic about contributing to a supportive team and helping to deliver essential services to the community, we want to hear from you! Apply now to embark on this exciting journey with our client in Torquay!

Join us and be a part of something meaningful! Your next exciting opportunity awaits in Team Support Operations!

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