Job Description

Job title: Interaction designer

Contract length: 3 months initial

Location Remote (with ad-hoc travel to Telford or Newcastle)

Our client is looking for an Interaction Designer to help shape intuitive, accessible and user-focused digital services. You'll design end-to-end user journeys, interfaces and interaction flows that meet user needs, business goals and Government Digital Service standards.

Key Responsibilities:

• Design user journeys, interfaces, wireframes, prototypes and high-fidelity designs for digital services.
• Translate user research, analytics and insights into clear, evidence-based design solutions.
• Apply GDS standards, (url removed) design patterns and accessibility best practice throughout the design process.
• Collaborate with user researchers, developers, product managers, service designers and stakeholders.
• Facilitate workshops and design sessions to explore problems, test ideas and align teams.
• Contribute to design systems, reusable patterns and consistent service experiences.

Key Experience:

• Strong user-centred design approach, grounded in research, data and user insight.
• Experience designing for GDS, (url removed) services or public sector environments.
• Proficiency with prototyping tools such as Figma, Sketch or Adobe XD, or code-based prototyping.
• Good understanding of user flows, information architecture, interaction patterns and WCAG accessibility standards.
• Experience working in agile delivery teams and communicating design decisions clearly.
• Confident facilitating workshops and engaging stakeholders across disciplines.

If you're passionate about creating inclusive, accessible and user-centred digital services, please prove and up to date CV for consideration and apply now!