Job Description

Contract Length: 3-6 months (potential extension)
Location: West Midlands Hybrid Work Pattern 3 days a week on Site
About the Role
We are seeking an experienced Interim Credit Manager to lead, optimise, and transform the Credit Control and Collections function within a fast-paced organisation. This role requires a confident leader with a strong operational background, capable of managing high-value ledgers, resolving complex disputes, and driving improvements in cashflow performance and debt governance.
You will take ownership of the full credit control process and provide strategic and hands-on leadership to ensure strong financial control, robust reporting, and efficient cash collection.

Key Responsibilities

• Lead, coach, mentor, and develop the Credit Control team, ensuring capability, performance, and clear accountability.
• Manage the end-to-end credit control process, including customer contact, query resolution, reconciliations, and cash allocation.
• Reduce unallocated cash, credit notes, and aged debt through proactive oversight and improved controls.
• Produce weekly and monthly cashflow forecasts, debt analysis, and risk reporting.
• Build strong relationships across Finance Operations to ensure seamless collaboration and effective resolution of debt queries.
• Support internal and external audits, ensuring all credit control practices meet governance standards.
• Drive continuous improvement to enhance efficiency, reduce disputes, and strengthen credit control frameworks and reporting processes.