Job Description

Are you ready to take the next step in your finance career? Join our dynamic Invoicing & Recoveries Team as a Credit Control Administrator! This is an exciting opportunity to work in a fast-paced finance environment where your contributions will directly impact our operations. If you're passionate about customer relations and have a knack for numbers, we want to hear from you!

Summary:

• Start date: ASAP
• Duration: 6 months with potential for longer!
• Location: Castle Donington
• Pay Rate: 21.46 per hour
• Hours: 37 hours per week - Monday to Friday all onsite

What You'll Do:
As a Credit Control Administrator, you will play a key role in supporting the accurate and timely processing of customer billing and debt recovery activities. Your responsibilities will include:

• Monitoring Invoices: Review and track outstanding invoices to ensure accuracy and timely collection within payment terms.
• Customer Engagement: Reach out to external customers via phone, email, and written correspondence to follow up on overdue accounts and arrange payment.
• Team Collaboration: Work closely with internal teams to resolve any invoice discrepancies or disputes effectively.
• Record Keeping: Maintain detailed and accurate records of all collection activities and communications.
• Reporting: Provide regular reports on collection status, aged debt, and other key metrics to management.
• Escalation: Identify and escalate complex or high-risk accounts for further action as needed.

What You'll Have:
To thrive in this role, you should possess the following qualifications:

• Experience: Previous experience in a similar finance environment is essential. Familiarity with Claims Handling or Insurance Claims is a plus!
• Communication Skills: Strong diplomacy and communication skills are vital for managing customer relationships effectively, both verbally and in writing.
• Technical Proficiency: Must be proficient in Microsoft Excel to handle various financial tasks.
• Interpersonal Skills: Good interpersonal skills, self-confidence, and the ability to work unsupervised in a team environment are crucial. You should be able to prioritise tasks to meet deadlines effectively.
• Adaptability: A pragmatic mindset that can quickly adapt to a changing environment is key. You should be able to align your skills to different stakeholders.
• Results-Oriented: A strong focus on results and performance will help you excel in this role!

Why Join Us?
This is not just any job; it's an opportunity to grow and shine within a supportive and energetic team. Enjoy a vibrant workplace atmosphere where your efforts are recognised, and your ideas are valued!

If you're excited about the prospect of enhancing your finance career and making a real difference, apply today! Don't miss out on this chance to contribute to our success while developing your skills in a rewarding environment.

Ready to embark on this journey? Apply now!

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

If you do not hear back after 5 working days, please assume that you have unfortunately been unsuccessful on this occasion.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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