Job Description

Your new companyYou will be joining a well-established organisation delivering essential infrastructure and operational services across the UK. The business operates within a structured, process-driven environment, working closely with public sector stakeholders and maintaining high standards of safety, quality, and performance. This temporary opportunity sits within a busy operational team responsible for coordinating field-based activities and ensuring service delivery targets are achieved.
Your new roleAs a Temporary Operations Controller / Scheduler, you will play a key role in planning and coordinating the day-to-day activities of operational teams. You will manage work schedules, ensure efficient deployment of resources, and monitor performance against agreed targets and service level agreements.
Your responsibilities will include:

• Planning and approving daily work schedules and resource allocations
• Coordinating operational teams ("gangs") to ensure tasks are completed on time and to standard
• Managing and updating works management systems, including reviewing suspended or rejected jobs
• Monitoring job completion quality, ensuring accurate data capture (labour, materials, and supporting evidence)
• Responding to urgent or emergency works and adjusting schedules accordingly
• Producing daily and weekly reports on operational performance
• Liaising with supervisors and key stakeholders to resolve on-site issues
• Ensuring communication across teams to maintain performance targets and service delivery
• Supporting continuous improvement initiatives to enhance productivity and reduce operational inefficiencies

• Proven experience in a planning, scheduling, or operations coordination role
• Strong organisational and time-management skills with the ability to manage multiple priorities
• Excellent communication skills, with confidence liaising with operational teams and stakeholders
• Good IT skills, including Microsoft Excel, Word, and Outlook
• A proactive problem-solving approach and strong attention to detail
• Experience in highways, infrastructure, utilities, or a similar operational environment (desirable)
• Knowledge of NRSWA / permitting processes (advantageous)
• Ability to work under pressure in a dynamic and reactive environment

• Competitive hourly rate of £14.00 - £18.00 per hour (depending on experience)
• Full-time temporary assignment based in Stafford
• Opportunity to gain experience within a structured operational environment
• Exposure to high-level planning and coordination processes
• Weekly pay via Hays and access to additional benefits such as holiday pay and pension contributions