Job Description

An exciting opportunity has arisen for an experienced Digital Business Change Manager to support large-scale Transmission Digital transformation programmes spanning IT, OT, and Cyber domains.

This role is responsible for driving business readiness, user adoption, and change leadership across a complex portfolio of digital initiatives that have significant impact on operational teams and wider business functions.

Working within a structured Digital Business Change Framework, you will play a key role in ensuring change is effectively planned, aligned, and embedded across multiple programmes and projects, enabling successful adoption of new digital capabilities.

This is a portfolio-level change leadership role where you will be responsible for designing and delivering integrated business change strategies across multiple interconnected initiatives.

You will create the strategic change narrative, ensuring that individual project changes are aligned and positioned within the broader transformation story, clearly articulating cumulative value and business outcomes.

Working closely with programme teams, delivery stakeholders, and business leaders, you will ensure change activity is coordinated, consistent, and effectively embedded across the organisation.

This role requires a balance of strategic leadership and hands-on delivery, with a strong focus on adoption, engagement, and behavioural change.

• Lead the design and delivery of integrated digital business change plans across multiple programmes and projects

• Develop and communicate the strategic change narrative, ensuring clarity of purpose and value across the portfolio

• Drive business readiness and user adoption of new digital systems, processes, and technologies

• Focus on the people side of change to maximise engagement and adoption outcomes

• Ensure consistent application of the organisation's Digital Business Change Framework

• Partner with HR and key stakeholders where organisational design or role changes are required

• Support the delivery of leader-led change experiences across transformation initiatives

• Operate at both strategic and delivery levels, contributing directly to hands-on execution

• Support continuous improvement of change methodologies, tools, and templates

• Maximise adoption and usage of new digital platforms and capabilities

• Ensure alignment of change activity across IT, OT, and Cyber transformation programmes

We are seeking a highly experienced Business Change professional who has operated within complex, enterprise-scale digital transformation environments.

• Recognised change management certification (e.g. Prosci, CCMP or equivalent)

• Strong experience in large-scale digital transformation programmes

• Proven ability to design and deliver multi-project or portfolio-level change strategies

• Experience creating strategic narratives and integrated change plans

• Strong understanding of the people side of change, adoption, and engagement strategies

• Experience working across IT, OT, Cyber, or similar complex digital environments

• Ability to operate in both a strategic and hands-on delivery capacity

• Strong stakeholder management skills with experience engaging senior leaders

• Strong communication and storytelling capability

• Ability to influence and engage at all levels of an organisation

• Highly organised with the ability to manage multiple priorities

• Strong analytical and problem-solving skills

• Collaborative and proactive working style

• Comfortable working in complex, fast-paced environments

• Hybrid working model with a 50/50 split between SSE locations (Aberdeen, Glasgow, Perth, Inverness) and home/office working

• Role is part of a major digital transformation portfolio within a critical national infrastructure environment

• Opportunity to shape and refine business change approaches and tools across a growing digital function

This is a high-impact opportunity to play a key role in shaping how digital transformation is delivered and adopted across a complex enterprise environment.

You will work across a diverse portfolio of programmes, helping ensure successful adoption of new digital capabilities while contributing to the development of a leading-edge business change function.