Job Description

Project Manager - Service Transition

6-Month Contract | 6-Month Contract | London, Birmingham, Manchester or Sheffield

We're currently looking for an experienced Service Transition Project Manager to join a major telecoms programme on a 6-month contract.

This role is focused on ensuring the smooth transition of services into live operation, working across delivery, operations, and suppliers to ensure services are fully operational, resilient, and ready from day one.

Key Responsibilities

Lead end-to-end service transition and introduction

Drive operational readiness, service acceptance, and handover

Manage plans, risks, dependencies, and governance (RAID)

Coordinate internal teams, customers, and suppliers

Translate project outputs into support models, SLAs/OLAs, and runbooksKey Experience Required

Strong Project/Programme Management background

Proven experience in Service Transition / Service Introduction

Experience delivering in complex, multi-stakeholder environments

Strong stakeholder management and communication skills

Knowledge of operational readiness and live service environmentsNice to Have

Telecoms, infrastructure, or managed services experience

ITIL, PRINCE2, MSP or equivalentIf the role aligns with your experience, please apply with your updated CV