Job Description

Homelessness Prevention & Solutions OfficerLocation: North West LondonRate: £28.00 per hour (Umbrella)Contract: 6 MonthsWorking Pattern: Full TimeWorking Arrangement: HybridWe are currently recruiting for an experienced Homelessness Prevention & Solutions Officer to join a busy Housing Needs team in North West London.This is an excellent opportunity for a housing professional with experience in homelessness prevention, housing options, and statutory homelessness assessments to make a real difference to residents facing housing difficulties.Key Responsibilities

• Deliver the Council's statutory duties to prevent and relieve homelessness under the Housing Act 1996 and Homelessness Reduction Act 2017.
• Manage a caseload of households threatened with homelessness or currently homeless.
• Conduct homelessness assessments and determine appropriate housing duties.
• Develop and review Personalised Housing Plans (PHPs).
• Negotiate with landlords, agents, family members, and other parties to prevent homelessness and sustain accommodation.
• Explore a range of housing options including private rented sector accommodation, supported housing, and alternative housing solutions.
• Support households to secure and sustain suitable accommodation.
• Provide advice and assistance on housing rights, homelessness legislation, welfare benefits, and tenancy sustainment.
• Prepare detailed case records, decision letters, and statutory documentation.
• Manage complex homelessness cases, including those subject to legal challenge, judicial review, and Ombudsman enquiries.

• Previous experience working within Homelessness Prevention, Housing Options, or Housing Needs.
• Strong knowledge of the Housing Act 1996, Homelessness Reduction Act 2017, and associated legislation.
• Experience conducting statutory homelessness assessments and issuing housing decisions.
• Ability to manage complex and sensitive cases.
• Excellent negotiation, communication, and problem-solving skills.
• Experience working within a Local Authority housing environment is highly desirable.
• Knowledge of welfare benefits, tenancy sustainment, and housing pathways.