Job Description

Account Manager - No cold calling

£28,000 - £30,000 basic (OTE £40,000)

Farnborough

Full-time

Maternity contract up to 12 months

My client is recruiting for an Account Manager to manage warm leads and develop relationships with an established portfolio of high profile clients to cover a Maternity cover of up to 12 months.

This is a relationship led sales role, ideal for a personable and commercially minded individual who enjoys building rapport, nurturing client accounts and identifying opportunities to grow revenue. The focus is on consultative selling rather than cold calling.

The role includes client meetings, site visits, telephone and email sales and attending occasional events across London and the South of England.

Responsibilities

Proactively follow up on warm and qualified sales enquiries, ensuring a seamless customer experience and maximising conversion opportunities

Maintain and update the CRM database, ensuring customer records are accurate, organised and up to date

Manage a high volume of inbound calls and emails, providing a professional and responsive service

Respond to urgent customer enquiries promptly and efficiently

Gather detailed information from prospective clients to accurately qualify enquiries and identify customer needs

Maintain accurate records and ensure all sales related documentation is completed in a timely manner

Process sales invoices and support the administration of customer accounts

Monitor pricing and contract information to ensure records remain current and accurate

Process customer payments maintaining accurate payment records

Coordinate travel and accommodation arrangements for events, exhibitions, and trade shows

Experience

Previous experience in a sales or account management role

Proven ability to build and maintain strong client relationships, identifying opportunities to maximise account value

Highly organised with the ability to manage multiple priorities and deadlines effectively

Strong time management skills and the ability to work independently

Excellent verbal and written communication skills, with a professional and customer focused approach

Proficient in Microsoft Office applications and CRM systems

Proactive, solution-focused mindset with a positive and adaptable approach

Qualifications

GCSEs incl Maths and English

Driving Licence and access to your vehicle