Job Description

Account Director (12-Month Fixed Term Contract – Maternity Cover)

North London | Hybrid Working

£65,000 + Quarterly Bonus

Immediate Start Required

The Opportunity

An exciting opportunity has arisen for an experienced Account Director to join a fast-paced and growing organisation on a 12-month maternity cover contract.

We are looking for a commercially minded Account Director with a strong background in media, marketing, agency or client services environments, who is experienced in managing complex, high-value client accounts across multiple and diverse markets.

This is a senior leadership role where you will take ownership of a portfolio of key accounts, lead client strategy, drive commercial growth and manage established account management teams.

The successful candidate will be a confident client partner, capable of building relationships at senior stakeholder level while ensuring exceptional service delivery and identifying opportunities to maximise account value.

Key Responsibilities

Client & Account Leadership

Own and develop relationships across a portfolio of strategic, high-value accounts

Act as the senior point of contact for key clients and stakeholders

Lead client strategy discussions and provide consultative guidance

Manage complex international accounts across multiple markets

Ensure consistently high levels of client satisfaction and retention

Identify opportunities to expand services and grow account revenue

Commercial Management

Hold responsibility for account performance, revenue growth and profitability

Develop and implement account growth strategies

Drive commercial conversations with senior client stakeholders

Forecast revenue and maintain accurate pipeline reporting

Balance client objectives with business goals and commercial outcomes

Team Leadership

Lead, coach and develop multiple account management professionals

Create a high-performance culture focused on accountability and client excellence

Support career development, performance management and team engagement

Manage workflow prioritisation and escalation points across the team

Operational Excellence

Ensure seamless delivery across all client programmes and projects

Maintain best practice account management processes and reporting

Work collaboratively with internal teams to deliver exceptional client outcomes

Drive continuous improvement across client servicing activities

About You

To be successful in this role, you will have:

Proven experience as an Account Director, Senior Account Director or Client Services Director

A background within a media agency, marketing agency, communications agency or similar client-facing consultancy environment

Experience managing large, complex and high-value client accounts

Exposure to working with clients across multiple international markets

Strong commercial acumen with responsibility for account growth, revenue and profitability

Previous people management experience, leading and developing account management teams

Excellent stakeholder management and relationship-building skills

The ability to influence and engage senior decision-makers

A proactive and solutions-focused approach

Availability to start at short notice or immediately

What's On Offer

£65,000 basic salary

Quarterly bonus scheme

Hybrid working model

Immediate start opportunity

High-profile international client portfolio

Supportive and collaborative culture

12-month fixed-term contract with genuine responsibility and autonomy

Apply Now

This is an urgent requirement and interviews will be arranged immediately for suitable candidates.

If you are an experienced Account Director from a media, agency or client services background and are looking for your next challenge, we'd love to hear from you.

What You Need to Do Now:

If this sounds like the role for you, don’t wait - apply today with your up-to-date CV!

If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog.

Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.

A little more about us:

We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles.

All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert.

We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.

We take your privacy seriously. Please see our website for our full Data Privacy Notice.

What You Need to Do Now:

If this sounds like the role for you, don’t wait - apply today with your up-to-date CV!

If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog.

Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful