Job Description

Service Administrator

Location: Runcorn

Pay Rate: £15.92 per hour

Contract: 6 months

Hours: Monday - Friday, 8:00am - 4:00pm (37.5 hours per week)

About the Role

We are currently looking for a highly organised Service Administrator to join a busy operations team based in Runcorn. This is a fantastic opportunity for an experienced administrator to work in a fast-paced environment, supporting service operations and ensuring the smooth coordination of schedules, systems, and customer interactions.

You will play a key role in maintaining efficient workflows, supporting technicians, and ensuring accurate record-keeping and service delivery.

Key Responsibilities

Plan and manage preventative maintenance (PM) service schedules

Allocate work to technicians based on location, skill set, and availability

Coordinate service bookings with both customers and field technicians

Maintain accurate service records, compliance data, and system updates

Monitor schedules, backlog, risks, and performance levels

Support general administrative duties including filing, data entry, and correspondence

Manage despatch of repaired units, including tracking parts usage

Process inbound products (e.g. Littmann stethoscopes) and liaise with Customer Services

Assist with reporting, data analysis, and special administrative projects

About You

Essential Skills & Experience

Proven experience in a fast-paced administrative or office environment

Strong organisational skills with the ability to manage multiple priorities

High levels of accuracy and attention to detail

Confident and professional telephone manner

Ability to work well under pressure and adapt to changing demands

Intermediate IT skills, including Microsoft Excel and Word

Desirable

Experience in a similar service or scheduling role

Knowledge of job/work order scheduling

Experience using SAP S/4 HANA and/or Salesforce

Working Environment

Friendly, open-plan office setting

Small, collaborative team (approx. 4 people)

No travel required

Why Join?

Opportunity to gain experience in a busy operations environment

Build skills in service coordination, scheduling, and systems management

Work within a supportive and collaborative team

Additional Information

Contract length: 6 months (covering retirement vacancy)

Interview process: Immediate availabilityIf you're an organised and detail-oriented administrator looking for your next contract opportunity, apply today.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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