Job Description

The FTA Officer will play a key role in managing and reconciling financial transactions within the property department of a not-for-profit organisation. This position is based in York and offers the opportunity to make a meaningful impact while working in a structured and supportive environment.

Client Details

This not-for-profit organisation operates within the property sector and is known for its commitment to delivering high-quality services to its community. As a medium-sized organisation, it values professional expertise and focuses on fostering a collaborative and efficient working environment.

Description

Manage, monitor, and recover outstanding debts from former tenants, including rent arrears, service charges, and repair costs.

Negotiate affordable repayment plans and take appropriate action (including legal proceedings) to maximise income recovery.

Trace former residents and maintain regular communication to pursue outstanding balances effectively

Work collaboratively with housing officers, advisors, and external agencies to support residents and improve debt recovery outcomes.

Provide customer-focused support by advising on debt, signposting to services, and handling sensitive cases with professionalism and empathy.

Maintain accurate records, manage data systems, and prepare cases for legal action in line with policies and regulations.Profile

A successful FTA Officer should have:

A strong background in financial management, particularly within the property or not-for-profit sectors.

Relevant qualifications in finance, accounting, or a related field.

Proficiency in financial reporting and reconciliation processes.

Familiarity with budgeting and financial planning tools.

Excellent attention to detail and organisational skills.

The ability to work collaboratively and communicate effectively with stakeholders.

Knowledge of applicable financial regulations and compliance requirements.Job Offer

Competitive salary ranging from £27,900 to £34,100 per annum.

Opportunities to contribute to meaningful work within the not-for-profit sector.

Supportive and collaborative working environment in York.

Potential for professional development and growth within the property department.If you are looking for a rewarding FTC position as an FTA Officer in York, this could be the ideal opportunity for you. Apply now to join a dedicated team and make a difference in the not-for-profit industry