Job Description

Job Title: Complex Care Support Worker (Spinal Injury Home Care)

Location-Clients home

Reports To-Care Coordinator / Clinical Lead

Job Purpose

To deliver high-quality, one-to-one care to an individual with complex needs in their own home, supporting their health, independence, and overall wellbeing.

Key Responsibilities

Clinical & Specialist Care

Provide care for an individual with a spinal cord injury in line with care plans

Support with catheter care (monitoring output, bag management, hygiene, reporting concerns)

Deliver bowel care programmes safely and respectfully

Assist with continence care

Monitor for autonomic dysreflexia and other complications

Carry out pressure area care and repositioning

Personal Care & Daily Support

Assist with washing, dressing, and personal care

Support with mobility and transfers using specialist equipment

Assist with meals, hydration, and light household tasks

Promote independence, choice, and dignity

Health, Safety & Communication

Follow care plans, risk assessments, and infection control procedures

Maintain accurate care records

Report any health or safeguarding concerns promptly

Communicate effectively with the client, family, and care team

Essential Requirements

Minimum 6-12 months complex care experience

Experience with:

Spinal cord injuries

Catheter care

Bowel care

Knowledge of pressure care and moving & handling

Compassionate, reliable, and professional

Desirable

Experience in one-to-one home care

Understanding of autonomic dysreflexia

NVQ/QCF Level 2 or 3 in Health & Social Care

Safeguarding

Enhanced DBS and references required. Commitment to safeguarding is essential