Job Description

The Resident Involvement Officer will play a key role in engaging with residents, ensuring their voices are heard and their feedback is incorporated into decision-making processes. This temporary opportunity in Leeds is ideal for someone passionate about community engagement within the not-for-profit sector.

Client Details

This is an opportunity to join a respected organisation in the not-for-profit sector, known for its commitment to providing high-quality housing and community-focused services. The organisation operates as a medium-sized entity and focuses on delivering impactful initiatives that improve residents' lives.

Description

• Develop and implement strategies to enhance resident involvement in organisational decision-making processes.
• Organise and facilitate meetings, workshops, and events to gather resident feedback and foster collaboration.
• Act as the main point of contact for residents, addressing their queries and ensuring their concerns are escalated appropriately.
• Coordinate surveys and other feedback mechanisms to assess resident satisfaction and identify areas for improvement.
• Work closely with the property department to ensure resident needs are reflected in service delivery.
• Maintain accurate records and produce regular reports on resident engagement activities and outcomes.
• Promote inclusivity and ensure that all residents have equal opportunities to participate in initiatives.
• Support the development of policies and practices that incorporate resident input.

Profile

A successful Resident Involvement Officer should have:

• Previous experience in a similar role within the not-for-profit or housing sector.
• Strong communication and interpersonal skills, with the ability to engage diverse communities.
• Proficiency in organising events, meetings, and workshops.
• Ability to analyse and report on feedback data effectively.
• Understanding of housing and property services is advantageous.
• A proactive and organised approach to managing multiple tasks.
• Commitment to promoting equality and inclusion in all activities.

Job Offer

• Hourly rate of 20.00 to 24.00, depending on experience.
• Temporary opportunity in Leeds, offering flexibility and professional growth.
• Chance to make a meaningful impact within the not-for-profit sector.
• Supportive and collaborative work environment.

If you are passionate about resident involvement and are seeking a rewarding role in Leeds, we encourage you to apply today.