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3088975541
€16.00 - €17.00 Hour
Others
Colchester, Essex, United Kingdom
Customer Service/ Call Centre
24-03-2026
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Resident Liaison Officer

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Job Description:

Job Summary

We are seeking a highly motivated and professional Liaison to act as a key point of contact between our organisation and external partners. The successful candidate will facilitate communication, foster strong relationships, and support business. Residential experience is essential.

Core Responsibilities

  • Act as the main point of contact for residents.
  • Address questions, complaints, and concerns.
  • Explain policies, procedures, and lease agreements.
  • Provide updates about maintenance, construction, or community changes.
  • Mediate disputes between residents.
  • De-escalate conflicts professionally.
  • Coordinate with management when formal action is required.

5. Administrative Duties

  • Maintain resident records.
  • Track complaints and follow-up actions.
  • Prepare reports for management.
  • Assist with lease renewals and move-ins/move-outs.

If Interested please reply to advert

Job Type: Temporary

Contract length: 6 weeks

Work Location: In person

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We are now directing your application to one of our trusted partners to complete the application.

Sterling House, East Wing, Suit 310E, Langston Road, Loughton, IG10 3TS.

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Sterling House,
East Wing, Suit 310E,
Langston Road,
Loughton, IG10 3TS.
Phone No: 0203 371 1252

[email protected]

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