Job Description

Homelessness Prevention Officer

Borehamwood (2 days onsite)

25 per hour

6-month contract

Are you passionate about making a real difference in people's lives? We're partnering with a well-established local authority in Hertfordshire to recruit an experienced Homelessness Prevention Officer to join a dedicated Housing team focused on proactive, person-centred solutions.

This is a fantastic opportunity to play a key role in preventing and relieving homelessness, working at the heart of a service that supports vulnerable residents at critical moments.

The Role

As a Homelessness Prevention Officer, you will manage a varied caseload of individuals and families who are homeless or at risk of homelessness within 56 days. You'll take a proactive, solutions-focused approach, helping to sustain accommodation wherever possible.

Key responsibilities include:

• Delivering specialist housing advice in line with the Homelessness Reduction Act 2017
• Creating and reviewing Personalised Housing Plans to prevent homelessness
• Investigating homelessness applications and making robust, legally sound decisions
• Mediating between landlords and tenants to resolve disputes and sustain tenancies
• Working collaboratively with internal teams and external partners such as social services, landlords, and voluntary organisations
• Managing cases through to resolution, including referrals to temporary accommodation where needed
• Ensuring accurate case recording and compliance with statutory duties

About You

• A Chartered Institute of Housing (CIH) qualification is highly desirable, or equivalent relevant experience in housing/homelessness services.
• Experience working in homelessness prevention, housing options, or a similar frontline housing role
• A strong working knowledge of housing legislation and homelessness duties
• Proven experience managing caseloads, conducting investigations, and making housing decisions
• Excellent communication and negotiation skills, with the ability to handle sensitive and complex cases
• A proactive, resilient approach with strong problem-solving abilities

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.