Job Description

Chelmsford Temp to Perm Opportunity 40 hours per week Monday - Friday 8:00am - 5:00pm (1-hour unpaid lunch) On-site parking available

We are currently recruiting for a Customer Service Administrator to work for a busy Warehouse & Trade Counter, in a busy and growing team in Chelmsford. This is a fantastic temp-to-perm opportunity for someone looking to secure long-term employment within a supportive and fast-paced environment.

This is a varied, hands-on position combining warehouse duties, customer service, and administration. You will be dealing directly with customers, suppliers, and internal teams, ensuring smooth day-to-day branch operations.

• Providing excellent customer service at the trade counter, via phone, and email
• Picking, packing, and preparing stock for collection or delivery
• Taking deliveries, unloading, sorting, and storing goods
• Maintaining accurate stock levels and supporting stock takes
• Raising quotations and processing customer orders
• Sourcing non-stock items from suppliers and other branches
• Handling returns, warranty items, and faulty products
• Keeping the warehouse and customer areas clean, organised, and well stocked
• Completing general administrative tasks and maintaining records
• Adhering to health & safety procedures (PPE provided)
• Manual handling and occasional heavy lifting

• Previous experience in a warehouse, trade counter, or similar environment an advantage
• Strong customer service skills with a professional and friendly manner
• Confident communicator with a good telephone manner
• Ability to multitask and work under pressure
• Good level of education, including Maths & English
• Comfortable working both independently and as part of a team
• A proactive, can-do attitude and willingness to learn
• Forklift experience is desirable but not essential

• Temp to perm opportunity with long-term potential
• Free on-site parking
• Full training provided
• Supportive team environment

If you're looking for a hands-on, varied role with the opportunity to grow within a stable company, we'd love to hear from you.

Apply today to be considered!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.