Job Description

Operations Manager

• Part-Time (0.7 FTE)
• Location: Hove, Brighton (on-site)
• Salary: £30,000 FTE (pro rata)

Join our specialist training institute dedicated to professional development in counselling and psychotherapy. We are seeking a proactive and highly organised Operations Manager to ensure smooth operations within our values-led organisation. This role is central to supporting our community and facilitating our growth and development.

Day-to-day of the role:

• Student & Academic Administration: Manage enquiries, applications, and maintain accurate student records. Coordinate with professional bodies and provide administrative support to tutors.
• Operations & Facilities: Oversee building operations including maintenance, safety, and utilities. Manage relationships with contractors and service providers.
• Finance Administration: Assist with invoicing, processing payments, and maintaining financial records.
• Communications & Community: Serve as the first point of contact for enquiries, update the organisation's website, and help maintain a professional community environment.
• Company Administration: Coordinate staff schedules, prepare student documentation, and assist with administrative tasks.
• Governance & Meetings: Prepare meeting agendas, take minutes, and support annual review processes.

Required Skills & Qualifications:

• Proven experience in operations, office management, or administration.
• Highly organised with excellent attention to detail.
• Strong communication skills and proficiency in Microsoft 365.
• Ability to work independently and proactively.
• Flexible approach to working hours, including availability for occasional Saturdays.
• Ability to commute daily to the workplace.

Desirable:

• Experience supporting senior leaders or familiarity with finance systems.
• Skills in updating websites or using CRM systems.
• Knowledge of design or document tools like Canva.

Benefits:

• Access to a funded introductory training course.
• Discount on further professional training programmes.
• 25 days holiday (pro rata).
• A supportive and collaborative work environment.

To apply for this Operations Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in joining our team.