Job Description

Contact Supervisor

Southampton City Council

£21.04 per hour (Umbrella) | £16.62 per hour (PAYE)

Initial 3-Month Contract | 37 Hours per Week

Southampton City Council is currently recruiting for a Contact Supervisor to join their Children’s Services team on an initial 3-month contract. This is a rewarding opportunity to support children and families during critical times, ensuring safe and meaningful contact arrangements.

Key Details

£21.04 per hour (Umbrella)

37 hours per week

Initial 3-month contract

Immediate start available

Role Overview

As a Contact Supervisor, you will play a vital role in supporting children and families, often in challenging or crisis situations. You will ensure that contact sessions between children and their parents or carers are safe, positive, and focused on the needs of the child.

Key Responsibilities

Supervise contact sessions between children and family members

Ensure all interactions are safe, structured, and child-centred

Support children and families who may be experiencing crisis situations

Observe, record, and report on contact sessions accurately

Promote positive relationships while maintaining professional boundaries

Work collaboratively with social workers and other professionals involved in the child’s care

Requirements

Previous experience working with children and families, ideally within a social care or safeguarding environment

Strong understanding of child-centred practice and safeguarding principles

Ability to manage challenging situations with professionalism and empathy

Excellent observation, recording, and communication skills

Full UK driving licence and access to a vehicle with business insurance (essential)

If you are passionate about supporting children and families and are available for an immediate start, we would love to hear from you. Apply now for consideration