Job Description

REED Business Support are pleased to be working with one of Scotland's Largest Housing Associations, who are looking to recruit an 'Administrator' on a Temporary Contract. In this role, you will administer shared equity housing schemes, helping individuals access home ownership through government-backed initiatives. You will manage applications, provide advice to customers, and ensure all processes are handled accurately and in line with policy and regulatory requirements.

Details:

Temporary Contract - 1 Month (Rolling Contract - Likely to be Extended)

Shift Pattern - 9-5

£30,000 - £38,000 (DOE)

Start Date: ASAP

Location - Falkirk

Key Responsibilities

• Process applications for shared equity schemes from initial enquiry through to completion
• Carry out financial assessments and eligibility checks
• Maintain accurate records and update internal systems in line with GDPR requirements
• Communicate with applicants, solicitors, and financial advisers
• Respond to customer queries via phone and email in a professional and timely manner
• Issue correspondence and manage documentation within set timescales
• Support after-sale transactions and ongoing case management
• Investigate and resolve customer complaints in line with procedures
• Assist with reporting and providing statistical data
• Support general administrative and operational activities

If you are available and interested in this opportunity, please apply now.