Job Description

VDI Platform Engineer (VMWare) - London Hybrid 2/3 days per week - Inside IR35 

** SC Clearance highly desireable, but all applications considered **

An experienced hands on VDI Platform Engineer required to support a medium-sized enterprise Omnissa (VMware) Horizon environment in a critical setting.

Running the Horizon platform day-to-day (pods, pools, brokers, gateways)

Managing VDI infrastructure alongside platform teams (vSphere, storage, networking)

Monitoring performance and capacity, troubleshooting issues end-to-end

Supporting incidents, problem management and change activity

Managing desktop pools, images and provisioning

Supporting application delivery (App Volumes or similar) and user profiles (DEM or equivalent)

Troubleshooting Windows and Linux VDI session and performance issues

Supporting underlying Windows Server services (AD, DNS, authentication)

Contributing to patching, upgrades and continuous platform improvements

Strong hands-on experience with VMware / Omnissa Horizon

Experience running VDI in enterprise environments

Good understanding of:

Horizon architecture (connection servers, UAG, pools, images)

vSphere (vCenter, ESXi)

VDI performance and troubleshooting

Solid Windows Server experience (AD, GPO, DNS, identity integration)

Experience supporting Windows and/or Linux VDI desktops

Strong troubleshooting skills across platform, OS and user experience

Desirable skills: 

App Volumes or application layering tools

Dynamic Environment Manager (DEM) or equivalent

NSX or network segmentation in VDI environments

Experience in regulated or high-availability environments