Job Description

Role Overview

Identify gaps in data within Housing systems. Gather, record and manage tenant information using a variety of methods, ensuring it is up to date and compliant in all relevant systems.

Key Responsibilities

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Maintain accurate and up to date tenant records on various systems, including personal information and tenancy details.

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Produce reports on tenant data and identify gaps.

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Gather tenant information through various methods, including surveys, interviews and document reviews.

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Visit tenants in their homes to obtain the necessary information, adhering to risk assessments and lone working practices at all times.

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Generate surveys utilising Microsoft Office and web-based forms, and liaise with internal colleagues to promote the benefits of completion.

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Provide excellent customer service, signposting tenants to relevant information as required.

Referral Reward

OnRecruit is offering £250 for every successful candidate referral.

If you know someone suitable for this role, refer them and receive a reward for each successful placement.

How to Apply

If you are interested in this opportunity, please apply below and we will be in touch