Job Description

Eaton Syalon are seeking an organised and proactive Credit Controller to join our client on a 9-month fixed-term contract basis. The business are located on the Nottinghamshire/Derbyshire boarder.

This is an excellent opportunity for someone who enjoys building relationships, resolving customer queries and playing a key role in maintaining healthy cash flow. You'll be responsible for managing a portfolio of customer accounts, reducing financial risk and supporting the wider business by ensuring timely collection of outstanding debt.

Key Responsibilities:

* Manage a portfolio of approximately 700 customer accounts, ensuring outstanding balances are collected in line with agreed payment terms

* Maximise cash collection while maintaining positive customer relationships

* Record all customer interactions accurately using the company's credit management system

* Assess customer creditworthiness and support effective credit risk management

* Monitor customer accounts to identify and minimise the risk of bad debt

* Review customer trading activity and manage accounts that exceed agreed credit limits

* Work closely with Sales and Distribution teams to resolve account issues and support business growth

* Investigate, log and resolve customer account queries in a timely manner

* Reconcile customer accounts where required

* Process customer card payments and monitor daily banking receipts

Person Profile:

* Previous experience within a credit control or accounts receivable environment is desirable

* Excellent communication and relationship-building skills

* Strong numerical accuracy and attention to detail

* Good negotiation and problem-solving abilities

* The ability to prioritise workload and meet challenging deadlines

* A proactive and adaptable approach to customer service

* Confidence working with finance systems and Microsoft Office applications

Due to the location of the business, you will need to hold a valid driving licence to commute to the office location.

The role is offering a hybrid setup of 2 days office based and 3 days from home.

Due to the nature of the role being a 9-month contract, you must be available to start at short notice and must be able to commit to the duration of the contract length