Job Description

Compliance Specialist (DSAR & GDPR)

Position: Compliance Specialist

Location: Coventry (CV3 4LF) -Onsite

Employment Type: 12-Month Contract (Rollover)

Pay Rate: £28.25 per hour

Hours Per Week: 40.00 Hours

IR35 Status: Inside IR35 (Applies)

Department: HR Direct Service Ops

Note: Candidates must have the unrestricted right to work in the UK without sponsorship.

POSITION OVERVIEW

Operating within the HR Direct Service Operations department, the Compliance Consultant will join an

established team of 4 members, reporting directly to the Process Delivery Manager. The core purpose of this

critical position is to embed and maintain compliance under the General Data Protection Regulation (GDPR).

The successful candidate will take full responsibility for delivering the end-to-end processing of Data Subject

Access Requests (DSAR), Pre-Action Protocols (PAPs) requests, and various other Information requests

originating from third parties (including solicitors, Jobcentre Plus, and the Department for Work and Pensions)

as well as internal employees. This is a high-priority function legally bound by strict statutory response

windows.

KEY DUTIES & RESPONSIBILITIES

Manage and execute the end-to-end processing of Data Subject Access Requests (DSAR) and Pre-Action Protocols (PAPs) in complete compliance with GDPR legislations.

Coordinate and respond to formal third-party information requests from solicitors, regulatory bodies, Jobcentre Plus, and the Department for Work and Pensions (DWP).

Analyze employee master data and maintain comprehensive team activity reporting metrics using advanced data tracking mechanisms.

Proactively manage and prioritize personal workloads to consistently hit tight legal and statutory deadlines.

Collaborate closely with the wider 4-member HR compliance team to align with broader operational goals and address shared department needs.

Utilize critical thinking and risk-management principles to make swift, compliant, and defensible risk-based decisions on sensitive data disclosures.

ESSENTIAL SKILLS & QUALIFICATIONS

Professional Experience: Proven background working in a similar compliance/data protection role or within a highly sensitive business operations environment.

GDPR Knowledge: Comprehensive, practical understanding of Data Subject Access rights, specifically focusing on the statutory "right to access".

Analytical Skills: Highly competent in utilizing Microsoft Excel to analyze large sets of employee master data and construct team activity reports.

Autonomy & Ownership: Demonstrated ability to work independently, proactively taking complete ownership of tasks to drive successful outcomes.

Communication & Influence: Strong interpersonal and communication skills with the capability to interface confidently at all corporate levels alongside effective influencing abilities.

Resilience & Agility: Energetic, enthusiastic, and highly resilient under time constraints; comfortable responding constructively to challenging new ideas and fast-moving inputs.

Core Values: Operates with a high level of integrity, agility, and a team-first mindset focused on delivering positive organizational impacts.

DESIRABLE SKILLS & SYSTEMS KNOWLEDGE

Education: Relevant Bachelor's degree, higher education equivalent, or a relevant professional apprenticeship.

HR Shared Services: Background working within an HR Shared Services infrastructure or a dedicated people-operations function.

Systems Experience: Direct hands-on experience navigating People Data software and systems, specifically SuccessFactors Plus.

Software Proficiency: Intermediate proficiency across the core Microsoft Office Suite (Word, Excel, PowerPoint).

Document Formatting: Competent in using a wide range of advanced tools and redaction instruments within Adobe Acrobat.

Problem Solving: Proven project management and troubleshooting aptitude, specifically regarding mitigating technical or technological hurdles that threaten statutory deadlines