Job Description

School Receptionist (Fluent Welsh Required)

• Type: Contract / Long-term (depending on availability)

• Location: Cardiff, South Wales

• Start date: ASAP

• Hours: Full-time (part-time considered)

• Pay: Competitive, dependent on experience

Are you an organised, professional, and welcoming School Receptionist who takes pride in being the first point of contact for staff, students, and visitors? Elementa Support Services is working in partnership with a friendly and forward-thinking English-medium secondary school in Cardiff to recruit a dedicated Receptionist. Fluent spoken and written Welsh is essential for this role, as you will communicate with staff, students, parents, and the wider community in both English and Welsh. This role offers the opportunity to be a central part of the school community and contribute to a safe, efficient, and welcoming environment.

About the Role

As a School Receptionist, you will:

• Act as the first point of contact for parents, students, visitors, and external agencies, communicating fluently in Welsh and English

• Manage phone calls, emails, and general correspondence professionally

• Support attendance monitoring and record-keeping as required

• Assist with general administrative tasks for school staff

• Maintain confidentiality and ensure accurate data entry

• Contribute to the smooth running of school office procedures and daily operations

• Support the wider pastoral and administrative team to enhance school efficiency

What We’re Looking For

To be considered, candidates must have:

• Fluent spoken and written Welsh

• Previous experience working in a school office or reception environment

• Excellent written and spoken English

• Enhanced DBS (or willingness to obtain; Elementa can assist)

• Professional, friendly, and approachable manner

• Strong organisational and communication skills

• Proficiency in Microsoft Office (Word, Excel, Outlook)

• Experience with school management systems (e.g., Arbor MIS) desirable

Desirable:

• Attendance administration experience

• Experience supporting pastoral or safeguarding processes

Recruitment & Safeguarding Information

All applications will be managed by Elementa Support Services as the recruitment partner for this school. Elementa is committed to the safeguarding of children in all of their processes and all successful applicants will have a full pre-screen to assess their suitability for the role. Any appointment will be subject to:

• A successful interview process

• Satisfactory references

• Safeguarding & Prevent training

• Enhanced DBS Disclosure (which may be chargeable at £64.20 unless subscribed to the Update Service)

• Successful completion of a 12-week / 60 paid day employment trial period

ELEMENTA CANDIDATE COMMITMENT

• Weekly pay – no waiting for monthly payroll cut-off dates; Elementa pays one week in lieu

• PAYE contract – unless requested otherwise, providing full employment protections

• Training & Support – free or heavily discounted training including Safeguarding, SEND awareness, and administrative skills development

• Dedicated candidate manager providing regular welfare contact and ongoing support

• Fair pay policy – competitive and agreed prior to placement

• Additional staff support services – access to partner services including tax returns, accountancy, legal advice, and more

This Role Is Not Suitable For Applicants:

• Not currently based within the UK

• Requiring employer sponsorship for UK right to work

• Without prior UK school office or reception experience

• Not fluent in spoken and written Welsh

Interested? Click Apply Now or contact us via phone or email for more information. Please apply with your full, up-to-date CV. All applicants will be promptly responded to