Job Description

Scrum Master 

£600 – £720 per day

Inside IR35 – Hybrid

PCD320041

We are seeking a hands-on, delivery-focused Scrum Master to support a large-scale CRM platform implementation. You’ll work closely with a multinational delivery team—including developers in India, US-based partners, and UK business stakeholders—to drive delivery, ensure alignment across teams, and maintain project momentum.

This role requires someone to manage communication and coordination across time zones, ensuring business priorities are clearly understood and effectively translated into technical deliverables.

Key Responsibilities:
Act as Scrum Master for CRM platform delivery teams, ensuring agile ceremonies run effectively and to purpose.

Work closely with BA’s, Product Owners, and technical teams to ensure user stories are clearly defined, refined, and ready for development.

Drive accountability and progress—chasing blockers, incomplete stories, and delivery gaps as needed.

Facilitate communication across teams in the UK, US, and India, ensuring alignment and timely issue resolution.

Identify delivery bottlenecks and bring the right people together to address them.

Support business and technical teams in breaking down requirements into actionable, well-documented stories.

Maintain focus on delivery timelines, quality, and stakeholder satisfaction in a pressured, fast-paced environment.

Go beyond traditional Scrum Master duties when needed—acting as a delivery lead or project coordinator to keep things on track.

Skills & Experience:
Proven experience as a Scrum Master or Delivery Lead in complex, cross-functional technology projects.

Strong organisational, facilitation, and communication skills.

Experience managing distributed/multinational teams.

Confident in working with business stakeholders, BA’s, and technical teams.

Comfortable driving accountability and ensuring delivery commitments are met.

CRM platform project experience preferred but not essential—delivery discipline and stakeholder management are key.

Insurance industry experience is a plus.

Scrum Master

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.