Job Description

Senior Customer Data Analyst (Contract)

£400 per day (Outside IR35)

3-month Contract

London-based

Hybrid - 2 days in the office

This is an opportunity to join a high-impact analytics team on an initial short-term contract, with a clear mandate to deliver both immediate insight and longer-term value. You will play a key role in shaping how data is used across the business, working closely with senior stakeholders to drive commercial outcomes.

The Company

They are a fast-growing, investment-backed organisation entering a new phase of expansion. With a strong reputation for their data capability, their analytics function is central to business strategy and decision making. The team is well-established, collaborative and highly regarded across the organisation. You will report into the Head of Analytics and work alongside a close-knit group of analysts.

The Role and Deliverables

• Deliver actionable insights across customer segmentation, behaviour analysis and customer lifecycle trends
• Build and enhance churn models and retention strategies, identifying opportunities to improve customer outcomes
• Analyse marketing campaign performance and ROI, providing clear recommendations to optimise spend
• Identify short-term wins while contributing to longer-term analytical approaches and frameworks
• Explore new and underutilised data sources, including customer service and device data, to uncover deeper insights
• Partner with global stakeholders to influence decisions and demonstrate the value of analytics across regions

Your Skills & Experience

• Strong experience in SQL alongside Python and or R for advanced analysis
• Proven ability to deliver insights in areas such as churn, retention, and marketing performance
• Experience with data visualisation tools such as Power BI or similar
• Capability to work proactively and independently in a hands-on environment
• Strong stakeholder management skills, with experience influencing across multiple teams or geographies
• Background in telecoms or fast-paced consumer environments is advantageous

How to Apply

Register your interest by sending your CV to Ananya Gupta via the Apply Link on this page.