Job Description

Relief Warden

Location: Elizabeth Court, Thorngate Court, Melrose Gardens & Compigne Court

Salary: £14.25 per hour

Contract: Bank Relief, Guaranteed Minimum 40 Hours Per Month

Support Older People. Maintain Safe Communities. Use Your Skills.

Thorngate Churcher Trust are a not-for-profit organisation with a strong reputation for delivering exceptional care.

Here, we value every individual both residents and team members, providing training, support and a warm, respectful working environment.

We operate 124 sheltered flats for assisted living, all with 24 hour warden support, and a 44 bed care home offering residential care for frail elderly people and for those living with dementia.

We are now recruiting for a reliable, organised and compassionate Relief Warden to provide cover across our sheltered housing schemes.

This is a varied and rewarding role that combines resident support, housing management, administration and building safety responsibilities. While supporting residents is a key aspect of the position, the role also requires strong IT and administrative skills, with a significant amount of daily record keeping, communication and system usage.

We are therefore looking for someone who is comfortable using computers, smartphones and digital systems and who can confidently manage both the practical and administrative aspects of the role.

As our Relief Warden you will be responsible for:

* Responding to emergency calls and taking appropriate action.

* Carrying out resident wellbeing checks.

* Encouraging independence while identifying and reporting concerns.

* Supporting social activities and helping to create a welcoming community environment.

* Liaising with families, healthcare professionals and emergency services where required.

* Providing cover across Trust schemes as required.

* Conducting health and safety checks, including fire alarms, emergency lighting and smoke alarms.

* Monitoring communal areas and reporting repairs or maintenance issues.

* Managing building security and contractor access.

* Showing vacant accommodation to prospective residents and assisting with lettings enquiries.

* Maintaining accurate resident records and daily diaries.

* Updating information on digital housing management systems.

* Using smartphones and computers to communicate, record information and complete routine administrative tasks.

* Ensuring compliance with Data Protection and confidentiality requirements.

We are looking for someone who is:

* Comfortable using computers, smartphones and digital systems on a daily basis.

* Able to learn and confidently navigate multiple software systems.

* Organised and able to maintain accurate electronic records.

* An effective communicator with good written and verbal skills.

* Calm under pressure and able to respond appropriately in emergency situations.

* Friendly, professional and committed to supporting older people to live independently.

* Able to work both independently and as part of a team.

* Flexible and willing to provide cover for annual leave and sickness, sometimes at short notice.

Essential Requirements

* Good IT skills, including confidence using digital systems and mobile technology.

* Good literacy and numeracy skills.

* Knowledge of safeguarding responsibilities.

* A positive, proactive and reliable approach to work.

Desirable

* Experience working in sheltered housing, extra care, housing support or a similar environment.

* Understanding of the role and responsibilities of a Warden.

What We Offer: Guaranteed minimum 40 hours per month, A flexible relief role with varied responsibilities, Training and development opportunities, The opportunity to make a meaningful difference to the lives of older people and Supportive colleagues and management team.

Please Note

This role is often perceived as being primarily resident-facing; however, successful candidates should be aware that a substantial part of the position involves administration, digital record keeping and the use of IT systems. Confidence with technology is therefore essential to success in the role.

Click “APPLY” today!

Thorngate Churcher Trust is an equal opportunities employer and welcomes applications from suitably qualified individuals from all sections of the community.

No agencies please