Job Description

Senior Caseworker – Temporary Accommodation

Hours: Part-Time, 18.5 hours per week

Expected on-site presence - (2 days per week)

We are seeking an experienced Senior Caseworker to join our Temporary Accommodation service in Somerset. This is an excellent opportunity for a motivated and compassionate individual who is passionate about supporting vulnerable people to achieve stable housing and improved independence.

The Role

As a Senior Caseworker, you will manage a caseload of residents living in temporary accommodation, providing practical and person-centred support to help them address housing issues, access relevant services, and move on to suitable long-term accommodation.

Key Responsibilities

* Manage and support a caseload of residents within temporary accommodation.

* Conduct needs and risk assessments and develop tailored support plans.

* Support residents with housing, benefits, budgeting, and tenancy-related issues.

* Liaise with local authorities, housing providers, health professionals, and support agencies.

* Maintain accurate case records and ensure all documentation is completed to a high standard.

* Promote safeguarding and ensure appropriate action is taken where concerns arise.

* Support residents to develop independent living skills and achieve positive outcomes.

Requirements

* Minimum 2 years' experience working within housing, homelessness, temporary accommodation, supported housing, or a similar support setting.

* Experience managing complex cases and supporting vulnerable individuals.

* Good knowledge of housing and homelessness services.

* Strong communication, organisational, and problem-solving skills.

* Ability to work independently and manage competing priorities.

* Competent IT skills and experience maintaining accurate records.

What We're Looking For

The successful candidate will be empathetic, resilient, and committed to delivering high-quality support services. You will be confident working with individuals facing multiple challenges and able to build positive professional relationships with residents and partner agencies.

If you're looking for a rewarding part-time role where you can make a real difference in people's lives, we'd love to hear from you