Job Description

We are seeking a proactive Damp and Mould Officer to manage damp and mould cases across our housing stock. You will oversee cases from inspection through to completion, ensuring high-quality repairs, legislative compliance, and excellent customer service while working closely with contractors, surveyors and internal teams.

Key Responsibilities:

- Manage damp and mould cases from initial inspection to completion.

- Carry out property inspections and diagnose building defects.

- Produce reports, specifications and recommendations for remedial works.

- Coordinate contractors and monitor repairs to ensure quality and timely delivery.

- Maintain accurate case records and support complaints and disrepair claims.

- Conduct follow-up inspections and identify recurring issues.

- Analyse data to help develop preventative solutions.

- Provide technical advice to colleagues, contractors and residents.

- Ensure compliance with health and safety, safeguarding and relevant legislation.

Qualifications & Experience:

- HND (or equivalent) in Building Surveying, Construction or a related field, or equivalent experience.

- Experience inspecting properties and diagnosing building defects.

- Knowledge of damp and mould causes and remedial solutions.

- Experience managing contractors and repairs.

- Strong communication, organisation and report-writing skills.

- Full UK driving licence.

Desirable:

- Experience within social housing or local government.

- Damp and mould qualification or specialist training.

- Knowledge of housing disrepair legislation and contractor management.