Job Description

VPL are looking for a site-based Administrator/Document Controller to take ownership of project documentation across the full lifecycle of a new build housing development - from initial certification through to plot handover. You'll be the person making sure paperwork is accurate, up to date, properly filed, and available to the right people at the right time, all while keeping things aligned with company process and contractual sign-off requirements.

What You'll Be Doing

* Logging incoming and outgoing plot certification on the Completion Tracker, and keeping tabs on progress for every plot

* Issuing certification to building control and the warranty provider in line with programme deadlines

* Keeping the Customer Care Tracker current with any issues reported by homeowners

* Coordinating with subcontractors to book in appointments that resolve customer care issues

* Calling customers to confirm appointment dates and times

* Carrying out meter readings and recording key release details

* Updating plot status on the Completion Tracker (landscaping, fencing, and similar external works)

* Checking each plot is genuinely ready before completion videos are recorded

What We're Looking For

* 2–5 years in an administrative role within construction

* Comfortable working with document management platforms such as Viewpoint (or similar)

* Solid grasp of document control processes and why they matter on-site

Skills

* Highly organised, with a genuine eye for accuracy and detail

* Confident across Microsoft Office, especially Excel and Word

* Able to juggle competing priorities without missing deadlines

* Clear communicator, equally comfortable liaising with site teams, subcontractors, and customers

* Sound analytical and problem-solving instincts

* Trusted to work independently as well as part of a wider project team

* Discreet, professional, and reliable with sensitive information

How Success Is Measured

* Documents processed and distributed on time

* Registers and revision tracking kept accurate

* Adherence to document control and quality procedures

* Well-maintained, audit-ready project records

* Handover documentation completed on schedule

Reporting Line

Reports to: Site Manager

Working Pattern

Site-based, 08:00 - 17:30, Monday to Friday with regular contact with the wider project team. Occasional site visits and project meetings should be expected.

There is an immediate start available for the right person, please get in touch today