Job Description

We are seeking an experienced Materials & Sales Coordinator to join the Supply Chain team of a leading global manufacturer at its Plymouth site.

This is a fantastic opportunity to play a pivotal role in ensuring customers receive their orders on time by coordinating the flow of materials and managing sales orders from start to finish. Working closely with suppliers, customers, and cross-functional teams, you'll help keep the supply chain running smoothly while delivering an exceptional customer experience.

As the Materials & Sales Coordinator, you'll be responsible for ordering materials, managing purchase and sales orders, monitoring delivery schedules, and maintaining accurate data within the company's ERP system (currently SAP, with a planned transition to SAP Cloud ERP). Your proactive approach will help minimise supply disruptions, resolve delivery challenges, and ensure critical information is always up to date.

Reporting to the Senior Manager – Supply Chain, you'll play a key role in balancing customer demand, material availability, and inventory levels. You'll work collaboratively to improve supplier performance, identify and escalate potential supply risks before they impact operations, and support effective communication across the business to ensure priorities are met.

If you're a highly organised supply chain professional with strong planning skills, excellent attention to detail, and the ability to build effective relationships with suppliers, customers, and colleagues alike, we'd love to hear from you.

Key Responsibilities:

* Manage material and inventory requirement activities across the full range of production demand through Day-to-Day supplier liaison and co-ordinated cross functional communications.

* Responsible for all manufacturing product demand against scheduled MRP-driven requirements.

* Analyse, co-ordinate and confirm material availability and either increase, expedite, or delay deliveries in accordance with production needs.

* Manage inventory through an agreed stocking and replenishment strategy.

* Manage schedule / purchase order change requirements to meet operational needs.

* Complete sales order entry tasks accurately and in a timely manner, ensuring customer requirements, pricing, delivery dates and order details are correctly recorded in SAP.

* Liaise with internal and external sales teams to confirm order status, resolve order queries and support clear communication of customer demand into Materials and Production Planning.

* Participate in weekly team toolbox talks and follow up on actions/projects to meet deadlines set.

* Ensure Manager is made aware of any potential supply or customer issues and execute required actions in a timely manner

* Maintain the timely availability of materials to support production and customer demand.

* Ensure customer orders are processed accurately and delivered in line with customer requirements.

* Manage inventory levels to balance operational requirements and stock investment

* Support reliable supplier performance through effective communication and proactive issue resolution.

* Maintain accurate and timely information within SAP for orders, inventory, and purchasing activities.

* Facilitate effective communication between Sales, Operations, Production Planning, and suppliers.

* Identify risks and support continuous improvement initiatives that enhance supply chain performance.

Essential Qualifications, Experience and Candidate attributes required:

Experience working in a supply chain, materials planning, purchasing, customer service, sales administration, or inventory management role.

Understanding of material planning, inventory control and order management processes.

Experience working with suppliers and coordinating delivery schedules.

Experience using MRP systems, preferably SAP/ SAP Cloud ERP, for managing purchasing, inventory, and sales orders.

Experience supporting cross-functional teams in manufacturing or operational environments.

Understanding of customer service principles and the importance of on-time delivery performance.

Knowledge of Material Requirements Planning (MRP) processes.

Strong planning and organisational skills, with the ability to manage multiple priorities and deadlines.

Ability to analyse information, identify potential supply or service risks, and take appropriate action.

Effective communication skills and ability to build positive relationships with internal and external stakeholders.

Strong attention to detail and high level of accuracy in maintaining data and records.

Ability to solve problems proactively and respond effectively to changing business requirements.

Competent in the use of Microsoft Office applications, particularly Excel.

Experienced ERP user.

Ability to work collaboratively across Sales, Operations, Production Planning, and supplier networks.

Comfortable working independently while taking ownership of key activities and outcomes.

If you have the relevant skills / experience listed above and are currently looking for a new challenge, please submit an up to date CV by using the ‘apply’ button below.

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