Job Description

NORTH SOMERSET FOOTWEAR LTD

LONG ASHTON (BS41 9LB)

Summary

Daily involvement with the general day-to-day support of an online footwear company. This role will include involvement with marketing, financial controls and customer service.

Annual wage

£15,600 a year

Minimum wage rates (opens in new tab)

* After the first 12-Months of this apprenticeship you will be paid National Minimum Wage for your Age, if not more.

Training course

Business administrator

Hours

Monday - Friday 8:30am - 5pm, with an hour for lunch.

37.5 hours a week

Start date

Tuesday 1 September 2026

Duration

21 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This role provides hands-on day-to-day support across a busy online footwear company. Duties will include helping with website administration, processing customer enquiries, supporting marketing activity, assisting with stock and order updates, maintaining accurate records, and helping with basic financial controls. The successful candidate will work closely with the team to keep daily operations running smoothly and deliver a professional service to customers.

* Managing day-to-day customer service and ensuring a high standard of customer satisfaction

* Handling invoicing and financial processes using Xero

* Maintaining and updating online platforms, including Shopify and Mailchimp

* Communicating with manufacturing partners and factories to design footwear and manage orders

* Liaising with the warehouse to ensure smooth logistics and fulfilment

* Supporting overall business operations and identifying ways to improve efficiency

Where you’ll work

3 LYONS COURT, LONG ASHTON BUSINESS PARK, YANLEY LANE, LONG ASHTON, BS41 9LB

Check your travel to work

Directions map will appear here

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

INTEC BUSINESS COLLEGES LIMITED

Your training course

Business administrator

Equal to Level 3 (A level)

Your training plan

Business Administrator Level 3

Work-based Training

End-Point-Assessment

Monthly Tutor/Assessor Sessions throughout the first 18-months

Requirements

Essential qualifications

GCSE English (Grade 9-4 (A*-C)) essential

GCSE Mathematics (Grade 9-4 (A*-C)) essential

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Presentation skills

Administrative skills

Number skills

Team working

Initiative

Patience

Confident telephone manner

Willing to learn

Friendly, polite, professional

Reliable & Punctual

Positive attitude

Other requirements

The applicants need to have their own means of transport to and from the office.

About this company

Distributor and retailer of high quality footwear.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent administrative or customer service role within the business. The apprentice will gain valuable experience across e-commerce, marketing, customer service, stock administration and basic financial processes, providing a strong foundation for further development within the company or a wider business administration career.

Ask a question

The contact for this apprenticeship is:

Linsay Narborough

(phone number removed)

The reference code for this apprenticeship is VAC(phone number removed)