Job Description

A leading organisation located in Winchester, Hampshire is seeking an experienced Credit Controller for a temporary role until December 2026. This opportunity offers a professional environment focused on supporting financial operations in credit control. The team is collaborative, supportive, and committed to professional excellence.

What will the Credit Controller role involve?

• Managing a high-volume ledger, overseeing approximately 3,000 accounts, to ensure timely payment and account accuracy
• Conducting telephone-based collections, maintaining professionalism and a focus on positive customer interaction
• Proactively resolving queries related to fees, instalment plans, fee disputes, and payment options, with an empathetic and solution-oriented approach

Suitable Candidate for the Credit Controller vacancy:

• Proven experience as a Credit Controller, ideally within a similar organisational setting or industry
• Strong communication skills, capable of handling sensitive conversations with professionalism
• Able to manage multiple priorities and queries efficiently while maintaining a customer-focused attitude

Additional benefits and information for the role of Credit Controller:

• WFH flexibility after initial training period, with some office presence early on
• Paid parking options available, with costs depending on location within the organisation s boundaries
• Working hours are 37 hours per week, with core hours from 9am to 5pm, offering flexibility
• Pay rate depends on experience

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