Job Description

Porta Romana is a privately owned English company, based in Farnham, Surrey. Our brand is synonymous with luxury lighting and furniture products supplying many of the most prestigious hotel, yachts, and residential projects around the world.

All our product development, casting, decorative finishing, assembly, and wiring work is undertaken in-house, and we also work with many other skilled artisans around the UK and beyond, to create pieces for our collection.

Based in our Farnham, Head Office we are currently looking for a commercially aware, customer focussed Hospitality Sales Advisor who will thrive on the challenges and complexities of supporting our luxury hotel and hospitality clients.

RESPONSIBILITIES

* Provide outstanding customer service, manage hospitality projects and sales opportunities, and support key partners, distributors, designers, and hospitality clients while ensuring projects progress smoothly from specification through to order delivery.

* Build and maintain strong relationships with hospitality clients and industry partners.

* Manage incoming enquiries from the Hospitality shared inbox.

* Pursue and convert inbound sales leads.

* Qualify and manage hospitality projects, ensuring specifications, agreements are correctly communicated internally.

* Actively maintain records on Sales Force for each project, ensuring up to date information is recorded for reporting and accessibility by others.

* Provide monthly project progress reports, including orders due and key updates to Senior within the department.

* Attend company events, design industry events and sales activities where required.

* Undertake additional duties as required by management.

SKILLS AND EXPERIENCE

* Previous sales and customer service experience (commercial design project experience advantageous).

* Excellent communication and relationship-building skills.

* Confident and professional telephone manner.

* Highly organised with strong attention to detail.

* Able to work independently and manage multiple priorities.

* Proficiency in the use of Office and Excel and ideally Salesforce

* Keen interest in the Interior Design industry

At Porta Romana, we embrace diversity, individuality, creativity and the spirit of collaboration. As an employee-owned trust, we are dedicated to fostering an environment where every voice matters and every idea is valued regardless of an individual’s gender, ethnicity, age, disability… etc…. Our commitment to equality, diversity, and inclusion is ingrained in what we do, driving us to celebrate and learn from different human experiences and perspectives. We believe that diversity fuels innovation and creativity, propelling us forward in our mission to be a team of excellence, crafting beautiful objects to be loved for a lifetime and more.

Join us in shaping a workplace where creativity flourishes, inclusivity thrives, and every member of our team contributes to our shared success.

BENEFITS

dditional leave

Casual dress

Company events

Company pension

Cycle to work scheme

Employee discount

Free parking

Gym membership

On-site parking

Paid volunteer time

Referral programme