Job Description

We are looking for an SC Cleared Deployment Engineer to join a busy IT team supporting a large-scale laptop deployment project within a secure environment.

The Deployment Engineer will be responsible for preparing, configuring, and deploying both new and refurbished laptops as part of a large device rollout. The project involves issuing laptops within a tight deployment window, making this a fast-paced and rewarding opportunity.

Alongside deployment activities, you will also provide hands-on IT support to end users, ensuring an excellent customer experience throughout the deployment process.

• Build, configure and deploy new and refurbished laptops.
• Configure devices using Windows Autopilot.
• Ensure all required software and applications are correctly installed.
• Reset and reconfigure returned devices ready for redeployment.
• Troubleshoot deployment and imaging issues.
• Provide desktop and IT support where required.
• Deliver professional, face-to-face IT support, providing excellent customer service and clear communication to end users.
• Follow up with users after deployments or support requests to ensure issues have been fully resolved and provide a high standard of aftercare.
• Work efficiently to meet project deadlines.

• Active SC Clearance (mandatory).
• Previous experience in laptop deployment, desktop support, or IT support.
• Experience with Windows Autopilot.
• Strong Windows 10/11 build and configuration knowledge.
• Excellent troubleshooting and problem-solving skills.
• Outstanding face-to-face customer service and communication skills, with the ability to support users professionally and confidently.
• Ability to build positive relationships with users, manage expectations, and deliver a high standard of customer care from initial support through to follow-up.
• Ability to work independently and as part of a team in a secure environment.

• Start Date: Asap
• Hours: 37.5 hours per week
• Working Pattern: 8:00am 4:00pm (preferred) or 9:00am 5:00pm
• Lunch: 30-minute break
• Free parking available on site

You'll be joining a friendly, relaxed IT team with a range of personalities and a collaborative working culture.

If you're an SC Cleared Deployment Engineer available to start on immediately and enjoy hands-on deployment work while delivering excellent customer service, we'd love to hear from you.

Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website.

Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply).

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