Job Description

Salesforce Business Analyst
Location: Milton Keynes (2-3 days per week). Occasional workshops at other locations may be required.

Duration: 12 months

UMBRELLA only

If you enjoy turning business needs into clear, practical requirements-and you thrive in collaborative environments across teams and vendors-this role is a great fit. Hiring for a reputed client, our client is looking for an onshore Business Analyst with strong Salesforce experience to support delivery.

What you'll be doing:
Lead workshops across the client and multiple vendors to define and refine requirements
Map business processes and translate them into actionable work for delivery teams
Create user stories and help refine acceptance criteria to ensure requirements are understood and testable
Carry out BAU activities as part of ongoing Salesforce-focused business analysis
Work closely with stakeholders to keep requirements aligned as needs evolve

What you'll bring:
Strong Salesforce experience, with Salesforce certifications preferred
Proven business analysis capability across process mapping, user stories and acceptance criteria refinement
Confidence leading workshops and facilitating discussions with diverse groups
Clear communication skills to document requirements effectively and drive alignment
A collaborative, solution-focused approach-comfortable working across client teams and multiple vendors

If this sounds like the kind of Salesforce BA role where your analysis truly makes a difference, we'd love to hear from you. Apply now or send your CV for review.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.