Title: Customer Service Coordinator Pay Rate: £13.50 Locations: Maidenhead Duration: 12 months (possibility of extension) Monday - Friday: between 08:00 - 20:00. Most shifts are 08:00-16:30 and 09:00-17:30. Shifts 10:00-18:30 and 11:30-20:00 are completed in a week block once every 2 months. 37.5 hours per week. 7.5 hours per day. 1 Saturday per month 09:00 am - 13:00 pm (paid as additional, overtime rate x1.75) On call segments (paid as additional, at an enhanced rate) Overview: Are you looking for a role that makes a difference to people's lives? Do you enj ...
Customer Issue Resolution Representative Location: Bracknell (Hybrid) Pay Rate: 20.61 per hour Working Hours: Monday - Friday, 8:00am - 4:00pm Duration: 12 month contract About the Role We are looking for a proactive and customer-focused Customer Issue Resolution Representative to deliver high-quality service across dispute management, returns/credits, and credit & collections activities. This is a hybrid role, with primarily home-based working and occasional office attendance in Bracknell for meetings as required. You will play a key role in managing customer issues end-to-end, working with both external customers and internal teams to ensure timely resolutions and efficient accounts receivable (AR) collection. Key Responsibilities Manage ...
As a Customer Service Coordinator you will provide first class service to our customers and retail partners. We are looking for a strong team player who thrives on providing exceptional customer service. You will be able to multitask and be adept at working in a busy environment. A resilient individual, who enjoys building relationships and takes pride in completing tasks to a high standard. This is a hybrid role, requiring 3 days a week on-site in Bracknell. Previous inbound and outbound customer service is re ...
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