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The programme is being led by the Quality, Risk & Internal Compliance (QRIC) team, driving the delivery of practical, business-wide capability in continuity, incident and crisis management.The aim is to ensure we have clear, workable processes for incidents and crisis management. Functional Recovery Plans (FRPs) in place across functions. Confidence across the business in what to do when something goes wrongThis is about moving from framework to real capability — making sure plans are ...