69 jobs found

Looking for your next Housing Options contract? An Essex-based local authority is looking for a Housing Options Officer to join their team for a 3-month contract. This role will focus on delivering high-quality frontline homelessness services and progressing cases efficiently. What you'll be doing: Assessing homelessness applications and determining duties under housing legislation Issuing legally robust S184 decisions Progressing prevention and relief cases in line with the Homelessness Reduction Act Creating practical, outcom ...

Customer Service Advisor Abingdon DEPARTMENT: Finance Pay Rate: £14.10 The Region North Customer Service Advisor is responsible for supporting the business to ensure that high quality customer service is provided effectively to internal and external customers within the Region North countries that have direct sales. Responsibilties Processing customer orders and dealing with customer queries on a timely basis. To provide customer support in an efficient and timely manner Working closely with th ...

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role:As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. ...

Ready for your next interim opportunity within Housing Options? A local authority in Hertfordshire is looking to appoint a well-rounded Interim Housing Options Officer to join their team on a contract basis for an initial 3 months. This role would suit someone comfortable managing a smaller caseload while also supporting with triage, offering a varied workload and the opportunity to be involved across the full housing options process. Key Responsibilities: Managing a reduced caseload of homelessness application ...

A new career opportunity has arisen for a Full Time, Customer Service Advisor to join our client's Biggleswade office and be part of their on-line operations team, to help assist in the day to day running of their customer services department. This is a fantastic opportunity to join an exciting division of a large well-established business, with impressive offices and premises! Working within the electrical wholesales industry, this business is looking for individuals to join their team of up t ...

Are you ready to make a difference in your community? Join our dynamic team as a Customer Service Advisor in Stevenage! This is a fantastic opportunity to engage with Hertfordshire citizens and businesses, providing them with access to essential Council services. Contract Type: Temporary Location: Stevenage on site Hours: Monday-Friday between 08:30-17:30, 1 Saturday in every 10-12 weeks (10-2) Why Join Us? Be the first point of contact for residents and businesses seeking support. Play a vital role in delivering high-quality, innovative services. Join a friend ...

Job Title: Customer Relations Officer (Social Care) Location: Local authority based in Hounslow Hourly rate: 21.41 PAYE/ 28.48 Umbrella Contract Length: 3-month temporary contract (possibility of extension) Working Pattern: Monday- Friday, 8.45am- 5pm (36 hours per week) Working Arrangements: Hybrid model: 2 days in Hounslow House office, 3 days working remotely ASAP Start Job Purpose As a Customer Relations Officer, you will play a critical role in managing and coordinating statutory complaints, with a strong focus on Social Care complaints (Adult and/or Children's Services). You will ensure complaints are handled in line with legislation, Ombudsman expectations, and internal policies, delivering fair, transparent, and time ...

Housing Complaints Officer (Hybrid - West London) Rate: 30 per hour (via umbrella) Contract: 3 months+ Working Pattern: Hybrid (2 days in the office, 3 from home) Location: West London The role: You'll be responsible for investigating and resolving complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available informatio ...

Ready to step into a senior Housing Options role and make an impact? A Hertfordshire local authority is seeking an experienced Senior Housing Options Officer to join their team on an interim basis. You will be responsible for managing complex homelessness cases, supporting junior officers, and ensuring statutory duties are delivered in line with current legislation. Key Responsibilities: Managing a caseload of complex homelessness cases from assessment through to decision stage Providing guidance and oversight to Housing Options Officers. Making and issuing statutory decisions, including s184 notices ...