Job Description

User Researcher
Leeds/Reading (Remote/Hybrid)
6 Month Contract
£(Apply online only)/day (Inside IR35)

User Researcher needed with GDS / Government and/or NHS sector experience. 6 Month Contract based in Leeds and Reading (Remote / Hybrid).

Remote / Hybrid Working - working primarily on a remote basis, with occasional travel to offices based in Leeds and Reading on average once a month.

A chance to work with a leading global IT and Digital transformation business specialising in Government projects:

• In-depth User Research experience gained within Agile teams and complex programmes, including translating findings into actionable insights.
• Leading User Research projects for clients across the public and private sectors, applying user-centred (UCD) methods in Agile environments + working with a diverse range of stakeholders.
• User-Centred Design (UCD): scoping + delivering end-to-end User Research activities across a variety of programmes.
• Creating appropriate User Research deliverables + supporting clients through all phases of the design process, from ideation to implementation
• Stakeholder Management: communicating with key stakeholders, influencing, persuading, ensuring buy-in + educating on User-Centred Design (UCD) methods.
• Strong facilitation skills including for remote and in-person User Research workshops.
• Government / GDS + NHS Service Standards experience strongly preferred.