Job Description

Join Our Team - Band 3 Receptionist
Children's Hospital - Royal Group of Hospitals
Rate of pay 12.75 per hour

We are seeking a compassionate and organised Band 3 Receptionist to join our Children's Hospital team. This is a rewarding role where you will be the first point of contact for children, young people, and their families, helping to create a welcoming and reassuring environment.

About the Role
You will support the day-to-day running of the department by providing a professional reception service alongside essential administrative duties, ensuring a safe, efficient, and patient-focused environment.

Key Responsibilities

• Greet patients and visitors, providing a friendly and professional service
• Register patients and manage appointments for clinics and Emergency Department
• Handle telephone enquiries sensitively and efficiently
• Maintain patient records, including scanning and documentation
• Communicate effectively with clinical teams and support coordination of care
• Arrange patient transport and track test results
• Maintain a clean, organised workspace and adequate stock levels
• Ensure confidentiality and data protection at all times

What We're Looking For

• Strong communication and organisational skills
• A caring and professional approach
• Ability to work in a busy, fast-paced environment
• Commitment to patient care, dignity, and confidentiality

Why Join Us?
Be part of a supportive team making a meaningful difference to patients and families every day, with opportunities to develop within the NHS.

If interested please send cv or hit the Apply button !

Brook Street NMR is acting as an Employment Business in relation to this vacancy.