Job Description

Job Title: Steps Administrator 

Location: Gloucestershire

Job Type: Temporary (3-6 months)

Positions: 2 

Rate: £14.59 per hour

Start Date: 1 June 2026

End Date: 30 November 2026

Working Hours: 37 hours per week

Working Pattern: Monday - Friday

About the Role

We are seeking experienced Administrators to support Gloucestershire's Specialist Teaching and Educational Psychology Service (STEPS), helping improve outcomes for children and young people with Special Educational Needs and Disabilities (SEND).

You will provide essential administrative support across multiple sites, working with schools, settings, families, and internal teams to ensure smooth service delivery.

Key Responsibilities

Provide administrative support to the STEPS service

Communicate with schools, settings, and parents/carers

Support SEND-related processes and case coordination

Maintain accurate records and use internal systems

Deliver general office and clerical support across sites

Work collaboratively with internal and external partners

Ensure a responsive, customer-focused service Key Skills & Experience

Strong customer service experience

Good communication and organisational skills

Ability to work across teams and organisations

Confident IT skills, including Microsoft Office

Experience with admin systems and data entry

Ability to manage workload across multiple locations

Experience in education or SEND (desirable) About You

You are a proactive and organised administrator who thrives in a busy environment and is committed to delivering high-quality support that improves outcomes for children and young people.

Send your CV or contact: Nomvula Mojela (phone number removed) (url removed)