Job Description

Location: Derby, DE24
Salary: £14 per hour
Job Type: Full-Time, Contract

Our client, a leading facilities management provider, is seeking a professional and customer-focused Receptionist to join their team. This is an excellent opportunity for an organised and personable individual who enjoys working in a fast-paced environment and delivering exceptional front-of-house service.

As the first point of contact for visitors, clients, and colleagues, you will play a key role in creating a positive and professional impression of the organisation. You will be responsible for ensuring the smooth day-to-day operation of the reception area while providing administrative support to the wider team.

• Greeting visitors and contractors in a professional and friendly manner
• Managing incoming telephone calls and directing enquiries appropriately
• Handling incoming and outgoing mail and deliveries
• Maintaining visitor logs and ensuring compliance with site security procedures
• Booking meeting rooms and supporting meeting arrangements
• Providing administrative support, including data entry, filing, and document management
• Coordinating facilities-related requests and escalating issues where required
• Maintaining reception and communal areas to a high standard
• Supporting the wider facilities management team with ad hoc administrative tasks

The successful candidate will have:

• Previous experience in a receptionist, front-of-house, customer service, or administrative role
• Excellent communication and interpersonal skills
• Strong organisational skills with the ability to prioritise workload effectively
• A professional and approachable manner
• Good IT skills, including Microsoft Office applications
• The ability to work independently and as part of a team
• A proactive and flexible approach to work